E-Learning Testing to ensure effective Business Training
Empowering the Business with a Training Platform
Polaris had developed this eLearning platform to ensure their suppliers were up to date with all the recent developments in the industry. They also wanted to streamline their hiring process by recruiting people who have completed their tailor-made program that ensures their employees will be equipped with everything they need to work effectively.
Since the courses primarily consisted of numerous videos, quizzes, audio, and so on to ensure effective training, the had to make sure there was seamless functionality and check for spelling or basic grammatical issues too. So they were looking for a QA outsourcing company that could do both within a limited time frame.
Courses Tested
year Partnership
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30+ device combination -
No history of escalation -
Delivered against tight deadlines
Tools we Used
Ensuring Data quality
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Risk of incomplete functionality coverage in course testing. -
Inconsistent performance of courses across different devices. -
Spelling and grammar errors in course content and transcripts.
Comprehensive test automation
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Performed Functionality testing by creating a Comprehensive QA Checklist that covered all the elements in their courses. -
Tested all the courses across all the expected device combinations by using BrowserStack. -
Tested the course content and video transcripts for spelling and grammar issues using Grammarly.
What we did?
Comprehensive Functionality Testing 
Ensuring Content Accuracy 
Working Against Tight Deadlines 
Cross-Device Coverage Comprehensive Functionality Testing
Our dedicated eLearning testing team was highly experienced in working on such projects. So we had a repo that we used as a base to create a conclusive checklist for their platform in no time. We reviewed the checklist multiple times to ensure that we had maximum test coverage focused on the user journey for every type of course. To sum it up, we covered course navigation, video playback & transcript, quizzes, progress level, and completion certificate generation.
Ensuring Content Accuracy
We addressed spelling and grammar issues in course content and transcripts to protect the e-learning platform's reputation and ensure clear, effective learning. We implemented thorough proofreading procedures before publishing materials and used tools like Grammarly and Hemingway Editor to spot and correct errors. Additionally, we established a multi-step review process with several reviewers to ensure no issue is overlooked.
Working Against Tight Deadlines
Our clients loved the fact that we would always test a course within a day despite having to test it against a large number of device combinations. They were also very impressed with our performance when the number of courses to be tested increased as we would ensure to meet those tight deadlines by testing triple the number of courses in the same timeframe. We are proud to say that we have become their preferred QA partner since 2017.
Cross-Device Coverage
One of the major challenges in this project was to test the same course across multiple platforms, devices, and browser combinations such as Chrome, Firefox, & Edge on Windows 8 & 10. So we opted to use BrowserStack to overcome this infrastructural challenge without compromising on testing using real devices. So we employed LMS Sandbox to access their courses and tested them by using BrowserStack.
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