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CASE STUDY

Streamlining QA for Customizable POS Solutions

We implemented comprehensive QA strategies for a leading provider of customizable POS solutions, ensuring smooth deployments through manual and automated testing for web, Android, and iOS apps.This enabled seamless customization and ensured product reliability.
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POINT OF SALE
About The Project
ABOUT THE APPLICATION

Customizable Digital Solutions with an Integrated POS System

Pos About

This application delivers customizable digital solutions with a secure POS system, enabling tailored, scalable payment processing. Supporting various configurations and physical POS hardware, it ensures reliable performance across the web and mobile apps on Android and iOS. With third-party integration, intuitive design, and robust features, it is an ideal, adaptable payment solution for businesses.

HIGHLIGHTS
2000+

Test Cases

300+

automated mobile test scripts

  • Higlight Arrow Right99% defect detection accuracy achieved across testing processes.
  • Higlight Arrow RightAutomated testing for POS devices.
  • Higlight Arrow RightConducted testing for multiple client-specific customizations.

Tools we Used

PROBLEM STATEMENT

Ensuring Quality Across a Dynamic Branded Platform

Automation Stock Problem
The client’s customizable POS platform faced challenges in supporting multiple payment methods, ensuring secure transactions, and adapting to frequent updates. Testing was needed to cover compatibility across diverse configurations and real-world POS devices while keeping up with the fast-paced demands of new requirements. Maintaining quality under tight timelines added to the complexity.
Pos Problem
Pos Solution
POSSIBLE SOLUTION

Comprehensive End-to-End QA Strategy

Automation Stock Solution
  • Union IconConducted extensive manual and automated testing for web, Android, and iOS applications.
  • Union IconDeveloped adaptable test scripts to support multiple client-specific customizations.
  • Union IconImplemented GitHub Actions to streamline deployment pipelines and automate testing.
  • Union IconAutomated ticket creation for quick resolution of issues when test failures occurred.
  • Union IconPerformed thorough testing on real-world POS devices to ensure reliable functionality.
  • Union IconUsed BrowserStack to test compatibility across multiple devices and configurations.

What we did?

Ensuring Terminal POS Device Reliability
Deployment Pipeline Automation
Automated Issue Tracking and Resolution
Integrated Test Management for Cohesion

Ensuring Terminal POS Device Reliability

Testing wasn’t limited to virtual environments we validated the platform’s performance on real-world POS devices. This step was critical for ensuring that the software functioned reliably under diverse scenarios and hardware configurations. Testing across actual devices guaranteed that the client’s branded solutions met the practical needs of their customers.

Deployment Pipeline Automation

We leveraged GitHub Actions to set up an efficient deployment pipeline, enabling automated builds and testing processes. This streamlined the release workflow, ensuring rapid yet reliable delivery of updates. Our automated pipeline reduced manual intervention and minimized deployment errors, facilitating faster production releases without compromising quality.

Automated Issue Tracking and Resolution

To enhance efficiency, We automated the creation of detailed tickets in the Trello board whenever the automation test scripts fail. This allowed for immediate tracking and assignment of issues, reducing downtime and ensuring quicker resolution. By integrating this feature with the QA process, the team maintained high transparency and streamlined workflows.

Integrated Test Management for Cohesion

We synchronized Kualitee with our automation scripts to maintain a unified testing framework. This integration enabled real-time updates, accurate tracking of test cases, and seamless reporting. It improved visibility across manual and automated testing efforts, facilitating informed decision-making and accountability, while streamlining team collaboration and enhancing testing efficiency.

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