CASE STUDY

Global QA Automation for English Learning Platform

We helped a global EdTech provider enhance performance, stability, and test automation for its hybrid English learning platform used in 35+ countries.

E- LEARNING

ABOUT THE PROJECT

Transforming Quality Assurance for a Global EdTech Platform

A global English education provider operates web and mobile platforms across 35+ countries. Their hybrid English-learning solution includes a web portal, mobile apps, digital classrooms, and video-based lessons. Our engagement focused on improving QA processes across platforms in production, introducing automation, optimizing performance, and enhancing user experience through targeted testing strategies.

HIGHLIGHTS

280+

Bugs uncovered

92%

Automation coverage achieved

Regression cycle reduced from 4 days to 3 hours.
30% faster video lesson load times.
40% improvement in digital classroom stability.

Tools we Used

PROBLEM STATEMENT

Growing Global Usage Highlighted Platform Gaps

The platform was scaling rapidly and needed higher stability, broader compatibility, and faster testing cycles. Frequent performance issues, device inconsistencies, and a lengthy regression cycle hindered releases. Manual regression testing was taking up to 4 days, delaying deployments and risking production bugs. The client sought a robust QA transformation to meet global demand.

OUR SOLUTION

Agile Testing Strategy with Shift-Left and Automation Focus

Adopted Agile Scrum with 2-week sprints and early QA involvement.
Automated full regression suite using Cypress and Appium.
Built parallel execution pipelines via GitHub Actions for CI/CD.
Conducted real-device testing for mobile variations.
Simulated global bandwidth conditions to tune performance.
Maintained detailed test traceability through Jira.

What we did?

Automation Framework Design

Platform Compatibility Checks

Performance Optimization Strategy

Collaborative QA Enablement

Automation Framework Design

We engineered a scalable automation framework using Cypress for web, WebdriverIO for mobile, and Rest Assured for APIs. The framework supported continuous integration with GitHub Actions, enabling seamless and rapid execution across regression and smoke suites. Version-controlled test scripts ensured efficient maintenance and traceability.

Platform Compatibility Checks

Using BrowserStack, we validated the platform on Chrome, Safari, Firefox, and Edge across iOS, Android, and desktop devices. We emphasized real-world use by testing under various network conditions, ensuring accessibility and functionality even in low-bandwidth regions common to emerging markets.

Performance Optimization Strategy

We conducted thorough load and bandwidth simulations using JMeter to diagnose and resolve latency issues in video playback and classroom interactions. CDN configurations were fine-tuned, and app-level performance improvements were deployed to reduce crash rates and loading times.

Collaborative QA Enablement

We embedded QA experts within Scrum teams to drive shift-left practices. Active involvement in planning and design ensured well-defined acceptance criteria and rapid feedback loops. Where documentation was limited, QA facilitated cross-functional workshops to clarify expectations and drive aligned delivery outcomes.

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