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CASE STUDY

Enhancing Trading Platform Performance Across Web & Mobile

Boosted UI/UX and reduced crash rates for a major trading platform with agile-driven functional, UI, and API testing.Boosted UI/UX and reduced crash rates for a major trading platform with agile-driven functional, UI, and API testing.
TRADING
Focus U About
ABOUT THE CLIENT

Comprehensive Testing for a Multi-Platform Trading App

Thence About

A leading quality assurance team was engaged to test a prominent trading solution’s Dhani / Indiabulls Securities platforms. This included web, mobile, and API-based systems, both in development and production stages. The goal was to ensure seamless performance and a refined user experience through comprehensive quality assurance practices.

HIGHLIGHTS
100+

bugs identified and resolved

24/7

Support

  • Higlight Arrow RightCrash rate significantly reduced
  • Higlight Arrow RightFaster release cycles achieved
  • Higlight Arrow RightEnhanced UI/UX consistency

Tools we Used

PROBLEM STATEMENT

Build Instability and Limited Documentation

Medormatics Problem
The trading platform faced frequent build instability, lacked robust documentation, and operated under tight release deadlines. These challenges made it difficult to ensure reliable performance and a smooth user experience across multiple platforms. Additionally, the one-tester setup demanded high adaptability and precise prioritization under pressure.
Thence Problem
Thence Solution
OUR SOLUTION

Agile QA Approach for Multi-Platform Optimization

Automation Stock Solution
  • Union IconAdopted agile methodology for iterative testing
  • Union IconConducted functional, UI, and UX testing across web, mobile, and APIs
  • Union IconCreated and maintained detailed test cases for full coverage
  • Union IconPerformed sanity and regression tests to ensure stability
  • Union IconTracked issues and progress via Jira and Excel
  • Union IconCollaborated daily with devs via Slack and GChat

What we did?

Cross-Platform Functional Testing
UX/UI Evaluation
Agile Test Execution & Reporting
Real-Time Adaptability

Cross-Platform Functional Testing

 We validated all user-critical features across web and mobile to ensure platform consistency. From login and onboarding to executing trades and viewing analytics, each workflow was tested rigorously. API responses were also verified to maintain backend integrity. Our efforts uncovered multiple issues early in the dev cycle, allowing for timely resolutions and smoother releases.

UX/UI Evaluation

Using Figma references, we conducted a detailed UI/UX evaluation to identify visual inconsistencies and interaction flaws. Recommendations were shared directly with designers and developers, improving overall usability. Attention was paid to responsive design, intuitive layouts, and color contrasts, ensuring an accessible and polished experience for all user segments.

Agile Test Execution & Reporting

Testing aligned closely with sprint cycles, allowing rapid iteration and real-time feedback. We created and maintained a dynamic test suite for sanity, regression, and exploratory checks. Bugs were tracked via Jira with clear repro steps and prioritization tags. This structured reporting helped stakeholders make faster decisions and reduced turnaround time for fixes.

Real-Time Adaptability

Despite limited documentation, we overcame barriers by proactively engaging with developers via Slack and G Chat. Our tester referred to Figma and earlier test cases to backfill gaps in understanding. This on-the-fly adaptability, paired with extended working hours when needed, ensured deadlines were met without compromising test quality.

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