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CASE STUDY

Scalable QA for Enterprise Logistics Training Platform

Delivered comprehensive QA for a logistics training platform, ensuring functional accuracy, cross-browser compatibility, and seamless course access before global release.
LOGISTICS
Hakunamatata About
ABOUT THE PROJECT

Validating Digital Logistics Learning Experience

Nrg About

A global training organization specializing in logistics and operational safety required structured pre-launch validation of its web-based course platform. The objective was to verify business workflows, course enrollment processes, and UI consistency across supported browsers. Testing covered desktop and mobile web environments, ensuring the platform delivered a seamless learning experience. Activities were executed in Agile sprints with transparent defect tracking and continuous stakeholder collaboration.

HIGHLIGHTS
420+

 Test cases executed

100%

 Regression validation before release

  • Higlight Arrow Right85+ critical and major defects identified
  • Higlight Arrow RightEnhanced UI consistency across browsers
  • Higlight Arrow RightReduced production defect leakage

Tools we Used

PROBLEM STATEMENT

Eliminating Pre-Launch Quality Risks

Data Integrity Problem
As the platform approached release, unstable builds and evolving interface components introduced validation complexity. Limited documentation created gaps in expected workflow clarity, while continuous UI refinements required ongoing regression cycles. The organization required a structured and intelligent testing approach to validate critical business paths, confirm issue resolutions, and ensure browser compatibility within Windows environments. Without systematic pre-launch assurance, the risk of post-deployment defects and inconsistent user journeys was significantly high.
Ev Hero Problem
Hakunamatata Solution
OUR SOLUTION

Intelligent Agile Testing Strategy

Railway Network Solution
  • Union IconImplemented AI-assisted exploratory testing techniques
  • Union IconAdopted risk-based regression prioritization
  • Union IconEstablished behavior-driven validation scenarios
  • Union IconIntegrated shift-left collaboration with developers
  • Union IconDesigned dynamic test coverage mapping in JIRA
  • Union IconEnabled rapid feedback loops across global teams

What we did?

Risk Based Validation
AI-Assisted Exploratory
Continuous Feedback Loops
Cross-Browser Assurance

Risk Based Validation

We analyzed learner-critical workflows such as course enrollment, authentication, and content navigation to prioritize validation efforts. Modules were categorized based on business impact and user frequency to optimize test coverage. Instead of executing exhaustive regression cycles, targeted validation ensured maximum defect detection within limited sprint timelines. This method reduced redundancy while increasing focus on revenue-impacting and learner-facing functionalities.

AI-Assisted Exploratory

To accelerate defect identification, we adopted AI-supported exploratory techniques that analyzed previous defect trends and suggested potential weak areas. Pattern recognition from earlier builds helped testers focus on historically unstable modules. This proactive approach enhanced coverage depth without increasing test cycle duration. Exploratory charters were defined per sprint, allowing testers to dynamically adapt scenarios based on system behavior. The result was improved detection of edge-case issues often missed in scripted testing.

Continuous Feedback Loops

Frequent collaboration with product owners and developers minimized ambiguity caused by limited documentation. Instead of waiting for complete requirement sign-offs, clarifications were addressed through daily scrum discussions and live walkthroughs. This reduced rework and prevented misaligned validations. Sprint-level demos were leveraged for early validation of UI/UX components, ensuring faster confirmation cycles. Continuous feedback significantly improved build stability across successive iterations.

Cross-Browser Assurance

Comprehensive testing was conducted on Windows environments across Chrome and Edge to validate consistent rendering and user interaction. Special attention was given to responsive course components and navigation flows to ensure smooth learner engagement. Browser-specific discrepancies were logged, resolved, and revalidated systematically. This ensured a uniform digital learning experience across supported environments before production launch.

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