CASE STUDY

Scaling QA for Transport Platform

Rescued and restructured QA for a growing B2B transport company by cutting chaos, establishing agile governance, and scaling automation, high-quality releases through hybrid testing, sprint integration, and multi-device validation.

LOGISTICS

ABOUT THE CLIENT

Enabling Smarter Road Freight Through Simplicity

An Asia-based transport-tech innovator founded by road-freight specialists, this B2B platform was built to simplify a fragmented and paper-heavy logistics sector. With integrated modules for Operations, Safety & Compliance, Finance, and Assets, the platform aligns with strict regional vehicle regulations. It enables operators to digitize workflows and scale rapidly while improving safety and operational transparency.

HIGHLIGHTS

2K+

Bugs triaged

400+

Critical Issues Identified

Scaled QA from ad-hoc to fully agile
Reduced release bugs by over 65% within 3 months
Enabled multi-device, cross-platform testing, including mobile APKs

Tools we Used

PROBLEM STATEMENT

Lack of QA in a Mission-Critical Freight Platform

The platform operated in a high-stakes domain of freight operations, regulatory compliance, finance, and asset tracking, yet lacked structured QA. With no test environment or documented test cases, critical workflows were shipped without proper validation, putting operational reliability and compliance at serious risk.

OUR SOLUTION

From Ground Zero to Agile QA Maturity

Audited 2000+ bugs, prioritized, and migrated to a structured Jira/Xray workflow
Designed and implemented agile QA boards for sprint-based tracking
Introduced daily stand-ups, release gates, and formal defect triaging
Built test environments and secured credentials for automated runs
Developed end-to-end automation for mobile (APK) and web flows
Created reusable test case libraries and CI-integrated test execution

What we did?

QA Framework Revolution

Cross Device Execution

Hybrid Testing Strategy

Embedded QA Leadership

QA Framework Revolution

We turned a non-existent QA setup into a scalable, CI-ready operation. Starting from zero, we built a robust automation framework using Playwright, fully integrated with the CI/CD pipeline. This enabled automated smoke tests on every build, providing instant feedback, catching critical issues early, and dramatically improving release confidence and delivery speed.

Cross Device Execution

We executed end-to-end testing across web and mobile, despite initial limitations. The application was delivered in raw APK format with no emulator setup or test environments. We reverse-engineered the flow, established dedicated test environments, and validated key journeys across a broad range of Android devices and web browsers ensuring seamless performance in real-world operating conditions.

Hybrid Testing Strategy

We blended manual intelligence with automation precision. Instead of depending solely on scripts, we used impact-based allocation to direct manual testers toward areas automation couldn’t cover UI intricacies, edge-case flows, and third-party integrations. This balanced approach ensured deeper test coverage, caught nuanced issues, and maintained quality without inflating team size or timelines.

Embedded QA Leadership

We embedded QA deeply into the sprint cadence and product decision-making. Beyond test execution, our team led daily standups, contributed to story grooming, and flagged gaps in requirements before development even began. Acting as strategic quality partners, we influenced everything from testability design to release readiness, raising the overall bar for product delivery.

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