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CASE STUDY

Transforming Reviews with Better Testing

We deliver tailored automation testing solutions to enhance the performance of our client’s pet care application, improving efficiency, reducing manual testing, and ensuring a reliable experience for both pet owners and service providers.
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PET CARE
About The Project
ABOUT THE APPLICATION

Streamlining Pet Care Operations

Live Stock Market Data About

The platform offers a custom-branded app that helps pet care businesses showcase their brand, reduce workload, and improve user satisfaction. Features like Express Check-In/Out are enabled by fast QR-code-based self-service, while integrated payments ensure secure and seamless transactions. Additional features include dynamic pricing, live camera feeds for pet monitoring, and Mailchimp integration for automated marketing.

HIGHLIGHTS
700+

Web Scenarios Automated

100+

Mobile Test Cases Automated

  • Higlight Arrow RightReduced manual testing effort by automating repetitive tasks
  • Higlight Arrow RightReal-time reporting via automated email notifications
  • Higlight Arrow RightParallel testing streamlined across web and mobile

Tools we Used

PROBLEM STATEMENT

Scaling QA Efficiency to Improve User Reviews

Automation Stock Problem
The client’s system includes an admin web application and two mobile apps for service providers and pet owners. The main challenges were delays caused by manual testing across multiple platforms which limited scalability and increased the potential for undetected bugs resulting in poor user satisfaction and bad reviews. Key concerns included the need for real-time reporting, efficient cross-platform testing management, and establishing a scalable, automated testing framework.
Problem
Solution
POSSIBLE SOLUTION

Comprehensive End-to-End Automation

Automation Stock Solution
  • Union IconBuilt a scalable automation framework using Selenium, TestNG, and TestingBot for seamless cross-platform testing.
  • Union IconAutomated real-time email validation to streamline reporting.
  • Union IconEnabled simultaneous testing across the web and mobile platforms.
  • Union IconCustomized Tool Recommendations based on extensive research to better suit the team’s needs.
  • Union IconOptimized test management and tracking with TestLodge and Shortcut.
  • Union IconConducted rigorous regression testing to maintain consistent functionality across releases.

What we did?

Strategy to Quickly Resolve Customer Issues
Customized Tool Recommendations
Real-time Reporting and Monitoring
Efficient Automation Integration

Strategy to Quickly Resolve Customer Issues

Developed a tailored testing strategy, addressing platform-specific challenges such as (Dynamic Pricing Algorithms, Real-Time Notifications, Offline Functionality, Booking and Scheduling) We initially prioritized coverage for high-traffic functionalities by engaging multiple testers as there was an urgent need to improve the quality based on customer feedback. We then ramped down the team once the quality was stabilized.

Customized Tool Recommendations

Based on the client’s specific requirements, our team conducted thorough research and analyzed multiple tools to recommend the best-suited open-source tools such as Selenium, Appium, etc. For proprietary tools, we identified TestingBot as a cost-effective alternative to BrowserStack for their cross-platform testing needs. Similarly, we identified BitBucket over GitHub, Shortcut, and TestLodge over JIRA and TestRail.

Real-time Reporting and Monitoring

Integrated automated email reporting to provide instant updates on testing progress, improving communication and enabling quick decision-making. This approach ensured that all stakeholders were consistently informed, helping to identify and resolve issues faster ensuring smooth and timely product releases. Additionally, our team also shared bi-weekly reports on their day-to-day tasks to ensure complete transparency and visibility.

Efficient Automation Integration

Developed a robust automation framework that optimized QA processes, utilizing Selenium and TestingBot for seamless cross-platform testing, and Maven/Jenkins to enable efficient CI/CD workflows. This approach not only reduced manual intervention but also accelerated release cycles and improved collaboration among development and testing teams. By automating key test scenarios, we enhanced the overall reliability and scalability of the application to ensure user satisfaction.

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