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Modern quality assurance systems focus on preventing mistakes and defects in the processes that end in the creation of products and services. The intent is to avoid problems when delivering products or services to customers. The modules of e-learning courses are no exception – they must be tested regularly to ensure quality in digital learning design. A solid e-learning testing process reduces work for reviewers since it eliminates bugs and errors before the release of content, thereby improving the learner experience.
Gaining Inputs from Stakeholders
A key aspect of e-learning domain testing involves reviews of the course materials by personnel not directly connected to developing an e-learning project. Co-workers, colleagues, and managers can help detect errors in the course material. Errors may include typos, spelling mistakes, punctuation, grammar, the layout and relevance of images, text alignments, brand guidelines, and more. Engineers working for an e-learning testing company can use this technique to improve the quality of course material and user experience.
A large number of review cycles can trigger setbacks for an e-learning testing project. Therefore, project leaders must plan to ensure the optimum number of review cycles that would match the requirements. Once managed, review cycles can contribute significantly to the successful development of an e-learning domain testing exercise. Hence, instructional designers and project managers must ensure learning objectives are covered adequately in each review cycle.
Testing engineers of an e-learning testing company benefit when they receive clear instructions on the quantum and quality of feedback expected from them. Appropriate types and levels of feedback allow stakeholders to gain a clear view of progress in a project. When reviewing a storyboard, for instance, the feedback must focus on content, while the review of a prototype should focus on functionality and design.
A Review App to Track Feedback
Every activity in the e-learning domain testing generates elements that comprise a feedback cycle. Digital devices, such as apps, can be deployed to help reviewers gain swift and first-hand feedback. There are specific apps which enable QA professionals conducting e-learning testing to review digital modules and provide usable feedback for testers. The app also serves to track feedback over time, thus expanding the scope for receiving and incorporating relevant feedback into the work schedules of testers.
Multiple stakeholders can drive an e-learning project, and it is therefore imperative that e-learning testing professionals can manage stakeholder expectations consistently and efficiently. Defining the needs of stakeholders, analyzing their influence and interests, the subsequent actions and reviews also serve to drive quality assurance in the e-learning domain testing projects. The leaders of an e-learning testing company must remember these aspects before commencing testing regimens.
Reviewers Play a Critical Role
It is the responsibility of content reviewers to finalize the shape and scope of content in the early phases of a project. This enables quality assurance personnel to commence e-learning testing through various mechanisms. Reviewers must leverage their professional experience to provide direction to testing engineers, thus enabling the creation of robust e-learning modules.
Testers must focus on the design and functionality of e-learning modules, while reviewers work to ensure flawless, updated content. Companies delivering such modules would benefit from the services of top-line professionals and experts in this realm. Connect with our team to elevate the quality and user experience of your e-learning material and software.