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Globally there are innumerable learning management systems available for use. It could be tough for a business to decide which LMS would suit them best. The LMS should help a business deliver corporate learning, scale up training efforts, and consistently achieve the learning goals for your company. It would be important to elicit the help of an expert QA outsourcing and software testing firm with proficiency in elearning testing services. They would be able to let the business know and take top factors into consideration when helping the business choose a Learning Management System.
Usability of a system should be a critical factor in the process of evaluation when looking to adopt an LMS system. It must be extremely easy for users / employees to navigate through the learning courses and receive scores and certifications. The LMS introduction must be in-depth, all-inclusive and be customizable to suit individual needs, and have simple guides to help with easy acceptance.
It is important for a company to know whether employees are making any progress in an assigned course. A proper tracking and reporting mechanism is an indispensable part of a good learning management system. Reporting capabilities are amongst the essential factors for selecting an LMS system for a business. Event tracking and real-time participation are accurate measures for whether a course is working as it should and whether employees are actually undertaking the courses they are required to complete. External training programs attended by employees should also be tracked, since every training program does have an effect on the performance of the employees. It should also be easy for employees to be able to print their certification of completion instantly.
The purpose of an LMS is to serve a particular function of the business. The LMS must be scalable and comprehensive enough to grow along with the business. This is an important factor which many managers/business leaders often forget to take into consideration, and it becomes a problem when the system is unable to meet their expectations and the demands of the business. An expert partner in the E-learning domain testing will be able to assess and verify the system for your business.
Flexibility and Accessibility
The premise of an e-learning system is that it allows users to learn at their own pace, in a location best suited to their learning needs, and at a time that is convenient to them. The LMS should be accessible and allow 24/7 flexibility all through the year. By ensuring that the LMS has these capabilities, your employees would be encouraged to complete their assigned courses and not miss out on their work schedules either. Since an LMS is web-based, it can also be accessed from any mobile device, but a business must ensure that the system works seamlessly across all platforms and devices. This requires the support of an expert partner who would be able to ensure that the LMS works as designed at all times and flawlessly.
Robust Customer Support
If the LMS is expected to work round the clock, the software testing partner must also have around the clock availability and offer top class service at any time of day or night. The online vendor support must be functional and easily accessible, and should efficiently answer any questions that users may have when operating the system. Your outsourcing partner must have a reputation of robust customer service around the clock.
Privacy, Safety and Security
The data being entered into the LMS is online and this immediately raises concerns of privacy and security. The LMS would hold personal information such as address, email ids, phone and social security numbers, and other confidential data. The vendor managing the LMS must ensure privacy controls are in place, the automatic backup system functions smoothly, and each person has a password protected login. This will keep company and employee records safe from unwarranted access and users.
This is not an exhaustive list but these are amongst the main considerations for a robust learning management system. In addition, the LMS must have a provision for communicative work, discussion boards, and inter-user ‘conversations’. There should be a provision to exchange files and have group discussions and note-taking as well. For such a system to work well it would need constant support and management through a highly proficient and experienced team – connect with us to work with such a team and gain optimum advantage from your Learning Management System, now and in the future.